BLC Management Pty Ltd (trading as The Black Hoody) is committed to protecting your privacy and handling your personal information in an open and transparent manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Privacy Act 1988 (Cth).

1. Collection of Personal Information

1.1 Types of Information Collected

We collect personal information that is reasonably necessary for our business functions and activities. The types of personal information we collect may include:

• Name, address, and contact details (such as email and phone number)

• Demographic information (such as age and gender)

• Information about your interactions with our websites, including IP addresses, browser types, and other usage data

• Payment details for transactions conducted through our platforms

• Any other information you provide to us through our websites, competitions, or other interactions

1.2 Methods of Collection

We collect personal information directly from you when you:

• Visit and interact with our websites

• Enter our competitions or promotions

• Subscribe to our newsletters or other communications

• Purchase products or services through our platforms

• Engage with us on social media or through other channels

We may also collect personal information from third parties, such as service providers, partners, or publicly available sources, where it is unreasonable or impracticable to collect it directly from you.

2. Use of Personal Information

2.1 Primary Purposes

We collect and use your personal information for the following primary purposes:

• To provide you with products, services, and information you request

• To manage our competitions and promotions, including notifying winners

• To improve our websites, products, and services through analysis of usage data

• To send you marketing, advertising, and promotional communications, where you have consented to receive such communications

• To comply with our legal and regulatory obligations

2.2 Direct Marketing

Where you have consented, we may use your personal information to send you direct marketing communications about our products, services, and promotions. You can opt out of receiving such communications at any time by following the unsubscribe instructions provided in the communications or by contacting us directly.

3. Disclosure of Personal Information

3.1 Third Parties

We may disclose your personal information to third parties for the purposes outlined in this Privacy Policy, including:

• Service providers who assist us with our business operations, such as payment processors, IT service providers, and marketing agencies

• Partners and sponsors of our competitions and promotions

• Regulatory authorities, where required by law

• Other entities within our corporate group

We take reasonable steps to ensure that these third parties are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

3.2 Overseas Disclosure

In some cases, we may disclose your personal information to overseas recipients, including entities that provide us with services or data storage. When we do so, we take reasonable steps to ensure that the overseas recipient does not breach the Australian Privacy Principles in relation to your personal information.

4. Security of Personal Information

4.1 Protection Measures

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures include:

• Secure data storage and encryption methods

• Access controls and monitoring of access to personal information

• Regular review and updating of our security practices

4.2 Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When your personal information is no longer needed, we will take reasonable steps to destroy or de-identify it.

5. Access and Correction of Personal Information

5.1 Access Requests

You have the right to request access to the personal information we hold about you. To do so, please contact us using the details provided in Section 7 of this Privacy Policy. We may charge a reasonable fee to cover the cost of providing access, and we will respond to your request within a reasonable timeframe.

5.2 Correction Requests

If you believe that any personal information we hold about you is incorrect, incomplete, or out of date, you have the right to request that we correct it. We will take reasonable steps to ensure that the information is accurate, complete, and up to date.

6. Cookies and Tracking Technologies

6.1 Use of Cookies

Our websites may use cookies and other tracking technologies to enhance your experience, analyse usage patterns, and deliver personalised content. Cookies are small data files stored on your device that enable our websites to recognise your browser and capture certain information.

6.2 Managing Cookies

You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our websites and your ability to access certain features.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us at:

Privacy Officer

BLC Management Pty Ltd

Shop 220-9

122 Lang Road 

MOORE PARK NSW 2021

Email: contact@theblackhoody.com

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on our website, and we encourage you to review the Privacy Policy periodically to stay informed about how we are protecting your personal information.

This policy is designed to be comprehensive and compliant with Australian privacy laws, tailored specifically to The Black Hoody’s operations.